Journal Press India^®

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In this era, we can see a very significant change in the means of making and receiving payments. Due to technology infrastructure and policy changes, there has been an increase in the number of modes of payments. However, India is characterized by diversities and infrastructure facilities are still not reaching everything and everywhere due to which it is not easy to initiate the system successfully. The study is aimed towards studying the level of awareness, challenges and benefits among the citizens about cashless transactions. Primary data was collected for the present study and analysis was done by mean, standard deviation, skewness and kurtosis to draw the results. The study found that the respondents face many problems while making cashless transactions such as no security, poor network connectivity, less digital awareness, problems of illiteracy, problems in making small payments, etc. Moreover, there is less awareness of the latest modes of digital payments.

Keywords

Cashless transaction; Technological development; Demonetization; Digital payment

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