Journal Press India®

Moving from Cash to Cashless- A Study of Consumer Perception towards Digital Transactions

Vol 7 , Issue 1 , January - June 2020 | Pages: 1-13 | Research Paper  

 
Article has been added to the cart.View Cart (0)
https://doi.org/10.17492/pragati.v7i1.195425


Author Details ( * ) denotes Corresponding author

1. * Sharif Mohd., Research Scholar, Department of Commerce, Himachal Pradesh University, Shimla, Himachal Pradesh, India (smohd2991@gmail.com)
2. Ram Pal, Assistant Professor, Department of Commerce, Himachal Pradesh University, Shimla, Himachal Pradesh, India (rampal173@gmail.com)

In this era, we can see a very significant change in the means of making and receiving payments. Due to technology infrastructure and policy changes, there has been an increase in the number of modes of payments. However, India is characterized by diversities and infrastructure facilities are still not reaching everything and everywhere due to which it is not easy to initiate the system successfully. The study is aimed towards studying the level of awareness, challenges and benefits among the citizens about cashless transactions. Primary data was collected for the present study and analysis was done by mean, standard deviation, skewness and kurtosis to draw the results. The study found that the respondents face many problems while making cashless transactions such as no security, poor network connectivity, less digital awareness, problems of illiteracy, problems in making small payments, etc. Moreover, there is less awareness of the latest modes of digital payments.

Keywords

Cashless transaction; Technological development; Demonetization; Digital payment

  1. Chowdhury, P. R. (2018). Crypto-currency: A comparative study of top five digital currencies in India. MUDRA: Journal of Finance and Accounting, 5(2), 26-44.
  2. Emengini, S. E. & Alio, F. C. (2014). Cashless economy and financial statement reporting in Nigeria. European Journal of Accounting Auditing and Finance Research, 2(34), 1-9.
  3. Jhawar, N. & Kushwaha, V. S. (2018). Citizens’ view on digital initiatives and e-readiness: A case study for AADHAR project in Madhya Pradesh. PRAGATI: Journal of Indian Economy, 5(1), 123-143.
  4. Khurana, B. (2017). Dream of cashless India: Benefits & challenges. International Journal of Research - Granthaalayah, 5(5), 377-381.
  5. Kumar, P. (2015). An analysis of growth pattern of cashless transaction system. International Journal of Research in Business Management, 3(9), 37-44.
  6. Mukhopadhyay, D. & Mandal, A. K. (2019). Smartphone, internet and digitalization in India: An exploratory analysis. PRAGATI: Journal of Indian Economy, 6(2), 22-43.
  7. Patil, V. S. & Mishra, J. (2017). A study to find out advantages and disadvantages of making India a cashless economy. Kaav International Journal of Economics, Commerce & Business Management, 4(1), 45-50.
  8. Ragaventhar, R. (2016). Cashless economy leads to knowledge economy through knowledge management. International Journal of Research in Business Management, 3(10), 30-45.
  9. Sahoo, P. & Arora, A. (2017). From a cash economy to a less-cash economy. Yojna, 61, 11-14. Retrieved from http://yojana.gov.in/Yojana%20eng%20Feb%202017%20final% 20pdf%20(1).pdf.
  10. Sury, M. M. (2019). Digitization of tax administration in Indian. VISION: Journal of Indian Taxation, 6(2), 79-91.
  11. Team Your Story (2016). 11 ways in which PM Modi plans to promote a digital, cashless economy. Retrieved from https://yourstory.com/2016/12/narendra-modi-package-digital-cashless-economy/.
  12. The Tribune (2016). Govt.’s digital push: 11 incentives to promote cashless transactions. Retrieved from http://www.tribuneindia.com/news/nation/govt-s-digital-push-11-incentives-to-promote-cashlesstransactions/334125.
Abstract Views: 123
PDF Views: 49

Advanced Search

News/Events

Institute of Managem...

Deccan Education Society Institute of Management Development and Re...

S.B. Patil Institute...

Pimpri Chinchwad Education Trust's S.B. Patil Institute of Mana...

D. Y. Patil IMCAM, A...

D. Y. Patil Institute of Master of Computer Applications & Managem...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management International Conference on ...

Department of Commer...

Department of Commerce, Faculty of Commerce & Business, University...

Birla Institute of M...

Birla Institute of Management Technology (BIMTECH) 3rd Pritam Singh M...

OP Jindal University...

OP Jindal University, India 4th International Conference on  ...

Department of MBA, N...

Department of MBA, Narayana Engineering College Nellore International...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management Conference Proceedings,...

Online Proceedings R...

Conference Proceedings, March 2023 ISBN: 978-81-956810-6-8 ...

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.