Journal Press India®

Financial Inclusion and Information Availability on Banking Products and Services

Vol 8 , Issue 2 , July - December 2021 | Pages: 67-83 | Research Paper  

 
Article has been added to the cart.View Cart (0)
https://doi.org/10.17492/jpi.manthan.v8i2.822104


Author Details ( * ) denotes Corresponding author

1. * Vasanthagopal R., Professor & Director, Department of Finance and HRM, School of Distance Education, University of Kerela, Thiruvananthapuram, Kerala, India (vasanthagopalr@yahoo.com)
2. Anandu Raj, Research Scholar, Department of Commerce, University of Kerala, Thiruvananthapuram, Kerala, India (ananduraj0@gmail.com)

Financial inclusion is one of the essential prerequisites for achieving personal and societal well-being. To achieve this, the customers at all levels should be given timely information about the banking products and services. The paper seeks to analyse the information availability to rural people in Kerala, one of the most literate states in India, on various banking products and services. The study attempts to compare the opinion of 150 customers of public, private, and regional rural banks concerning information availability on banking products and services using Principal Component Analysis. The study found that the financial literacy rate and proper information availability on banking products and services to banking customers, particularly people at the bottom level, are poor.

Keywords

Financial inclusion; Financial literacy; Information availability; Regional rural banks; Kerala.

  1. Agarwal, A. (2010). Financial deepening, Financial inclusion: Challenges and opportunities, 23rd skoch summit. Retrieved from http://skoch.in/fir/PaperFinancial Inclusion Challenges and Opportunities.pdf
  2. Birla, A. (2016). Role of commercial banks in financial inclusion: A study in respect to Indian economy. International Journal of Science Technology and Management, 5(4), 178-187.
  3. Chakrabarty, K. C. (2011). Financial inclusion: A road India needs to travel. RBI Monthly Bulletin, November.
  4. Dangi, V. (2012). Financial inclusion: A saga of Indian financial system. Asia-Pacific Journal of Management Research and Innovation, 8(2), 111-125.
  5. Mahadeva, M. (2008). Financial growth in India: Whither financial inclusion? Margin—The Journal of Applied Economic Research, 2(2), 177–197.
  6. Mukherjee, A., & Chakraborty, S. (2012). Financial inclusion of the poor and marginalized in Jharkhand: Analysis of the existing model. International Journal on Research and Development –A Management Review IJRDMR, 1(1 ), 8.
  7. Rangarajan, C. (2008). Report of the Committee on Financial Inclusion in India. Retrieved from http://slbckarnataka.com/UserFiles/slbc/Full%20Report.pdf
  8. Reserve Bank of India. (2019). Report on Trend and Progress of Banking in India.
  9. Yadav, S. & Ravinder, D. (2018). Customer habits towards banking services- A special reference to Rewari district. Zenith International Journal of Multidisciplinary Research, 8(3), 56–68.
Abstract Views: 16
PDF Views: 8

Advanced Search

News/Events

Institute of Managem...

Deccan Education Society Institute of Management Development and Re...

S.B. Patil Institute...

Pimpri Chinchwad Education Trust's S.B. Patil Institute of Mana...

D. Y. Patil IMCAM, A...

D. Y. Patil Institute of Master of Computer Applications & Managem...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management International Conference on ...

Department of Commer...

Department of Commerce, Faculty of Commerce & Business, University...

Birla Institute of M...

Birla Institute of Management Technology (BIMTECH) 3rd Pritam Singh M...

OP Jindal University...

OP Jindal University, India 4th International Conference on  ...

Department of MBA, N...

Department of MBA, Narayana Engineering College Nellore International...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management Conference Proceedings,...

Online Proceedings R...

Conference Proceedings, March 2023 ISBN: 978-81-956810-6-8 ...

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.