Journal Press India®

Computology: Journal of Applied Computer Science and Intelligent Technologies
Vol 5 , Issue 1 , January - June 2025 | Pages: 84-103 | Research Paper

The Role of Computerised Data Mining Techniques in Shaping Modern Marketing Strategies

Author Details ( * ) denotes Corresponding author

1. * Vikas Kumar, Senior Research Fellow (PhD), Department of Commerce, Himachal Pradesh University, Summer Hill, Shimla, Himachal Pradesh, India (kumarvikas.hp94@gmail.com)
2. Chetna ., Senior Research Fellow (PhD), Department of Commerce , Himachal Pradesh University , Shimla, Himachal Pradesh, India (kashyapchahat9@gmail.com)
3. Ankita Kumari, PhD Research Scholar, Department of Management Studies, Northern Institute for Integrated Learning in Management, Kaithal, Haryana, India (ankitasharma38511@gmail.com)
4. Anchal Kumari, Assistant Professor, Department of Computer Science, Govt. College Daulatpur Chowk, Una, Himachal Pradesh, India (anchalsharma897@gmail.com)

This research investigates the evolution of computerised data mining techniques and their qualitative applications in marketing strategies. Data mining, central to extracting patterns from large datasets, has significantly transformed marketing practices. The study traces historical developments, highlighting milestones and technological advancements that shaped its growth. Using a qualitative approach, including professional interviews and case study analysis, it examines how businesses employ these techniques for customer segmentation, predicting behaviour, and optimising campaigns. Findings indicate increasing reliance on advanced algorithms and machine learning for actionable insights. Challenges such as data protection, implementation complexity, and the need for skilled expertise are emphasised, alongside opportunities for innovation and improved decision-making. By offering insights into qualitative aspects of data mining’s development and strategic use, the study enriches marketing and data science literature and points to future advancements in marketing technologies.

Keywords

Data mining; Marketing strategies; Customer segmentation; Predictive analytics; Machine learning; Qualitative research

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