Journal Press India^®

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This study investigates how banking automation and rapid digital expansion have shaped cyber fraud in the State Bank of India’s Karnataka division over the period five years. The study concentrates on two variables annual cyber fraud incidents and total money involved in such cases. A descriptive, quantitative time series design is used to determine directionality and magnitude of change in the incidence of fraud and financial loss. The findings indicate a steep growth in the frequency and amount of cyber fraud with a substantial peak followed by a moderation. AI-powered services and digital platforms have increased efficiency and reduced friction. The paper finds that cyber fraud has been transformed into a structural risk within an automated banking environment and suggests that continued investment in cyber security controls, fraud analytics, staff skill and customer education is important to ensure the gains from digital Banking transformation are not lost to new-age threats.

Keywords

State bank of India; Cyber frauds; Banking automation; Digital banking; Karnataka division

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