Journal Press India®

Applying Machine learning to Performance Management: Obstacles and Potential

Vol 9 , Issue 2 , July - December 2023 | Pages: 51-65 | Research Paper  

https://doi.org/10.58419/gbs.v9i2.922304


Author Details ( * ) denotes Corresponding author

1. * Pankaj Kumar, Assistant Professor, Management Studies, DIT University, Dehradun, Dehradun, Uttarakhand, India (pankajmyhr@gmail.com)

Technology and big data have changed organizational management in many ways. Machine learning can improve performance management. This article examines how machine learning affects performance management accuracy, efficiency, and decision-making. This paper reviews the literature on traditional performance management methods and their drawbacks. It then explains how machine learning algorithms can examine performance data, anticipate outcomes, and reveal patterns that may not be obvious. This paper also proposes a conceptual foundation for machine learning in performance management systems. This approach emphasizes data collection, pre-processing, algorithm selection, model training, and outcome interpretation. This connection can deliver immediate, personalized feedback, identify high-performing and at-risk individuals, and provide data-driven insights for informed decision-making. To utilize machine learning in performance management ethically, data privacy and algorithm bias are addressed. This research shows that machine learning and performance management can revolutionize employee performance assessment and improvement. 

Keywords

Machine learning, Performance management, Data-driven insights, Employee performance, Algorithm bias, Organizational success

  1. Alzubi, J., Nayyar, A., & Kumar, A. (2018). Machine learning from theory to algorithms: An overview. Journal of Physics. Conference Series, 1142, 012012. https://doi.org/10.1088/1742-6596/1142/1/012012
  2. Athey, S. (2018). The impact of machine learning on economics. In The economics of artificial intelligence: An agenda (pp. 507–547). University of Chicago Press.
  3. Ayodele, T. O. (2010). Types of machine learning algorithms. New Advances in Machine Learning, 3, 19–48.
  4. Ayoubi, S., Limam, N., Salahuddin, M. A., Shahriar, N., Boutaba, R., Estrada-Solano, F., & Caicedo, O. M. (2018). Machine Learning for Cognitive Network Management. IEEE Communications Magazine, 56(1), 158–165. https://doi.org/10.1109/mcom.2018.1700560
  5. Belavagi, M. C., & Muniyal, B. (2016). Performance evaluation of supervised machine learning algorithms for intrusion detection. Procedia Computer Science, 89, 117–123. https://doi.org/10.1016/j.procs.2016.06.016
  6. Church, A. H., & Bracken, D. W. (1997). Advancing the state of the art of 360-degree feedback”. Group & Organization Management, 22(2), 149–161.
  7. Copeland, B. J., & Proudfoot, D. (1999). Alan Turing’s forgotten ideas in computer science. Scientific American, 280(4), 98–103. https://doi.org/10.1038/scientificamerican0499-98
  8. Du, K. L., & Swamy, M. N. (2013). Neural networks and statistical learning. Springer Science & Business Media.
  9. El Naqa, I., & Murphy, M. J. (2015). What is machine learning? In Machine Learning in Radiation Oncology (pp. 3–11). Springer International Publishing.
  10. Freitag, D. (1998). Information extraction from HTML: Application of a general machine learning approach. In AAAI/IAAI (pp. 517–523).
  11. Garg, S., Sinha, S., Kar, A. K., & Mani, M. (2022). A review of machine learning applications in human resource management. International Journal of Productivity and Performance
  12. Management, 71(5), 1590–1610. https://doi.org/10.1108/ijppm-08-2020-0427
  13. Girshick, R., Donahue, J., Darrell, T., & Malik, J. (2014). Rich feature hierarchies for accurate object detection and semantic segmentation. 2014 IEEE Conference on Computer Vision and Pattern Recognition.
  14. Hartford, J., Lewis, G., Leyton-Brown, K., & Taddy, M. (2016). Counterfactual prediction with deep instrumental variables networks. In arXiv [stat.AP]. http://arxiv.org/abs/1612.09596
  15. Holzinger, A. (2018). From machine learning to explainable AI. 2018 World Symposium on Digital Intelligence for Systems and Machines (DISA).
  16. Jordan, M. I., & Mitchell, T. M. (2015). Machine learning: Trends, perspectives, and prospects. Science (New York, N.Y.), 349(6245), 255–260. https://doi.org/10.1126/science.aaa8415
  17. Kelleher, J. D., Mac Namee, B., & D’arcy, A. (2020). Fundamentals of machine learning for predictive data analytics: algorithms, worked examples, and case studies. MIT press.
  18. Kumar, D. P. (2019). Relationship between Performance Management System (PMS) and Organizational Effectiveness (OE): Manufacturing enterprises in India. SCMS Journal of Indian Management, 973–3167.
  19. Kumar, D. P., & Nirmala, R. (2015). Performance management system (PMS) in Indian small and medium enterprises (SMEs): a practical framework-a case study. Asian Journal of Research in Business Economics and Management, 5(9), 1–15.
  20. Kumar, P. (2022). Human Resource Practices and Job Satisfaction in the Hotel sector in India: An Organizational Perspective with Smart PLS Analysis. Srusti Management Review, 15(2), 40–51.
  21. Lebas, M. J. (1995). Performance measurement and performance management. International Journal of Production Economics, 41(1–3), 23–35. https://doi.org/10.1016/0925-5273(95)00081-x
  22. LeCun, Y., Bengio, Y., & Hinton, G. (2015). Deep learning. Nature, 521(7553), 436–444. https://doi.org/10.1038/nature14539
  23. Mahesh, B. (2020). Machine learning algorithms-a review. International Journal of Science and Research, 9(IJSR), 381–386.
  24. Mahmoud, A. A., AL Shawabkeh, T., Salameh, W. A., & Al Amro, I. (2019). Performance predicting in hiring process and performance appraisals using machine learning. 2019 10th International Conference on Information and Communication Systems (ICICS).
  25. Nagabandi, A., Clavera, I., Liu, S., Fearing, R. S., Abbeel, P., Levine, S., & Finn, C. (2018). Learning to adapt in dynamic, real-world environments through meta-reinforcement learning. In arXiv [cs.LG]. http://arxiv.org/abs/1803.11347
  26. Payne, S. C., Horner, M. T., Boswell, W. R., Schroeder, A. N., & Stine-Cheyne, K. J. (2009). Comparison of online and traditional performance appraisal systems. Journal of Managerial Psychology, 24(6), 526–544. https://doi.org/10.1108/02683940910974116
  27. Penny, J. A. (2003). Exploring differential item functioning in a 360-degree assessment: Rater source and method of delivery. Organizational Research Methods, 6(1), 61–79. https://doi.org/10.1177/1094428102239426
  28. Ray, S. (2019). A quick review of machine learning algorithms. 2019 International Conference on Machine Learning, Big Data, Cloud and Parallel Computing (COMITCon).
  29. Saranya, T., Sridevi, S., Deisy, C., Chung, T. D., & Khan, M. K. A. A. (2020). Performance analysis of machine learning algorithms in intrusion detection system: A review. Procedia Computer Science, 171, 1251–1260. https://doi.org/10.1016/j.procs.2020.04.133
  30. Strehl, A., Langford, J., Kakade, S., & Li, L. (2010). Learning from logged implicit exploration data. In arXiv [cs.LG]. http://arxiv.org/abs/1003.0120
  31. Vu, A., Plimmer, T., Berman, G., & Ha, E. (2022). Performance management in the Vietnam public sector: The role of institution, traditional culture and leadership. International Journal of Public Administration, 45(1), 49–63.
  32. Williams, G., Wagener, N., Goldfain, B., Drews, P., Rehg, J. M., Boots, B., & Theodorou, E. A. (2017). Information theoretic MPC for model-based reinforcement learning. 2017 IEEE International Conference on Robotics and Automation (ICRA).
Abstract Views: 16
PDF Views: 363

Advanced Search

News/Events

Indira Institute of ...

Indira Institute of Management, Pune Organizing International Confe...

D. Y. Patil Internat...

D. Y. Patil International University, Akurdi-Pune Organizing Nation...

ISBM College of Engi...

ISBM College of Engineering, Pune Organizing International Conferen...

Periyar Maniammai In...

Department of Commerce Periyar Maniammai Institute of Science &...

Institute of Managem...

Vivekanand Education Society's Institute of Management Studies ...

Institute of Managem...

Deccan Education Society Institute of Management Development and Re...

S.B. Patil Institute...

Pimpri Chinchwad Education Trust's S.B. Patil Institute of Mana...

D. Y. Patil IMCAM, A...

D. Y. Patil Institute of Master of Computer Applications & Managem...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management International Conference on ...

Department of Commer...

Department of Commerce, Faculty of Commerce & Business, University...

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.