Vol 10 , Issue 4 , October - December 2022 | Pages: 56-74 | Research Paper
Received: September 11, 2022 | Revised: November 17, 2022 | Accepted: December 05, 2022 | Published Online: December 15, 2022
Author Details
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We examine the gap between the promise and reality of artificial intelligence in human resource management and propose ways forward. We highlight four problems with using data science approaches to human resource tasks: 1) the complexity of HR phenomena, 2) the restrictions imposed by tiny data sets, 3) accountability problems related to fairness and other ethical and regulatory constraints, and 4) the possibility of unfavorable employee responses to management choices using data-based algorithms. We suggest practical solutions to these issues, focusing on three overlapping concepts-cause and effect, randomization and trials, and employee input-that might be both economically efficient and socially suitable for employing data science in employee management.
Keywords
AL; ML; HRM; Issues; Prospect.