Vol 5 , Issue 2 , April - June 2017 | Pages: 28-33 | Research Paper
Received: January 25, 2017 | Revised: February 20, 2017 | Accepted: February 28, 2017 | Published Online: June 15, 2017
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Online Dispute Resolution (ODR) brings considerable advantages over traditional litigation. It empowers consenting parties to create their own agreements and provides a greater degree of control over the dispute resolution process and the decision. With the growth of e-commerce and cross border business, the number of disputes have increased many fold which the traditional courts are feeling the burden. ODR offers a cheaper and swift way to resolve the cases outside the courts. This paper analyses the legal aspects of ODR in India while making a comparative analysis with European system.
Keywords
Online; dispute; resolution, internet; communication.