Journal Press India®

Shopping Orientations towards Online Purchase Intention in the Online Apparel Purchase Environment

Vol 6 , Issue 2 , April - June 2018 | Pages: 123-133 | Research Paper  

https://doi.org/10.51976/ijari.621816

| | |


Author Details ( * ) denotes Corresponding author

1. * Mandeep Kaur, Sri Guru Teg Bahadur Institute of Management and Information Technology, New Delhi, Delhi, India

Online apparel shopping is growing at a very fast pace in spite of the fact that online apparel shoppers face problems in online apparel shopping such as colour, size, quality etc. So it is vital to explore the factors affecting customer’s online apparel purchase intention. The objective of this study is to find the impact of shopping orientations on customer’s online apparel purchase intention and to find the construct which has strongest impact on customer’s online apparel purchase intention. It is found that impulse purchase orientation, quality orientation, brand orientation and convenience orientation, shopping enjoyment orientation are positively related to the customer’s online apparel purchase intention. It is also found that convenience orientation is the most important contributor to customer’s online apparel purchase intention.

Keywords

Shopping Orientations; Online Apparel Purchase Intention.


  1. DA Aaker. Managing brand equity: Capitalizing on the value of brand name, New York: Free Press, 1991.

  2. I Ajzen, M Fishbein. Understanding attitudes and predicting social behavior, New Jersey: Prentice-Hall, 1980.

  3. J Alba, J Lynch, B Weitz, C Janiszewski. Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces, Journal of Marketing, 61(3), 1997, 38-53.

  4. BJ Babin, WR Darden, M Griffin. Work and/or fun: Measuring hedonic and utilitarian shopping value, Journal of Consumer Research, 20(4), 1994, 644-656.

  5. SE Beatty, ME Ferrell. Impulse buying: modeling its precursors, Journal of Retailing, 74(2),1998, 9-191.

  6. DN Bellenger, PK Korgaonkar. Profiling the recreational shopper, Journal of Retailing, 56(3), 1980, 77-92.

  7. A Bhatnagar, S Misra, HR Rao. On Risk, Convenience, and Internet Shopping Behavior’, Communications of the ACM, 43(11), 2000, 98-105.

  8. RR Burke. Real shopping in a virtual store, in Bradley, S.P. and Nolan, R.L. (Eds), Sense and Respond: Capturing the value in the Network Era, Harvard Business School, Boston, M.A, 1998

  9. RY Cavana, BL Delahaye, U Sekaran. Applied business research: Qualitative and quantitative methods, Queensland: John Wiley & Sons, 2001.

  10. YH Chen, S Barnes. Initial trust and online buyer behavior1, Industrial Management & Data Systems, 107(1), 2007, 21-36.

  11. TL Childers, CL Carr, J Peck, S Carson. Hedonic and utilitarian motivations for online retail shopping behavior, Journal of Retailing, 77(4), 2001, 511-535.

  12. GA Churchill, TJ Brown. Basic marketing research, 5th edn, Ohio: South-Western, 2004.

  13. PB Crosby. Quality is free: The art of making quality certain, New York: New American Library, 1979.

  14. G Day. A two dimensional concept of brand loyalty, Journal of Advertising Research, 9(3), 1969, 29-35.

  15. N Donthu, A Garcia. The internet shopper, Journal of Advertising Research, 39(3), 1999, 52-58.

  16. G Foster, L Sjoblom. Quality improvement drivers in the electronic industry, Journal of Management Accounting Research, 8, 1996, 55-86.

  17. DA Garvin. What does product quality really mean?’, Sloan Management Review, Fall, 1984, 25-43.

  18. KC Gehrt, N Onzo, K Fujita, NR Rajan. The emergence of internet shopping in Japan: identification of shopping orientation-defined segment, Journal of Marketing Theory and Practice, 15(2), 2007, 167-177.

  19. KC Gehrt, LJ Yale, DA Lawson. The convenience of catalog shopping: is there more to it than time? Journal of Direct Marketing, 10(4), 1996, 19-28.

  20. DL Hoffman, TP Novak. Marketing in hypermedia computer-mediated environments: conceptual foundations’, Journal of Marketing, 60(3), 1996, 50-68.

  21. SL Jarvenpaa, PA Todd. Is there a future for retailing on the internet? in Peterson, R.A. (Ed.), Electronic Marketing and the Consumer, Thousand Oaks, C.A.:Sage, 1997.

  22. C Jayawardhena, LT Wright, C Dennis. Consumer online: Intentions, orientations and segmentation, International Journal of Retail & Distribution Management, 35(6), 2007, 515-526.

  23. S Ko.The study of impulse buying of clothing product. Unpublished Master’s thesis, Seoul National University, Seoul, 1993.

  24. M Laroche, C Kim, L Zhou. Brand familiarity and confidence as determinants of purchase intention: an empirical test in a multiple brand context, Journal of Business Research, 37(2), 1996, 115-120.

  25. JR Lumpkin, JM Hawes. Retailing without stores: An examination of catalog shoppers, Journal of Business Research, 13(4), 1985,139-151.

  26. NK Malhotra. Marketing research: An applied orientation, 4th edn, New Jersey: Prenticall-Hall, 2004.

  27. S Menon, B Kahn. Cross-category effects of induced arousal and pleasure on the Internet shopping experience’, Journal of Retailing, 78(1), 2002, 31-40.

  28. ML Meuter, AL, Ostrom, RS Roundtree, MJ Bitner. Self-service technologies: understanding customer satisfaction with technology-based service encounters’, Journal of Marketing, 64(3), 2000, 50-64.

  29. TP Monsuwe, BGC Dellaert, K de Ruyter, What drives consumers to shop online? A literature review, International Journal of Service Industry Management, 15(1), 2004, 102-121.

  30. LN Moye. Relationship between age, store attributes, shopping orientations, and approach-avoidance behavior of elderly clothing consumers. Unpublished master’s thesis, Virginia Polytechnic Institute and State University, Blacksburg, 1998

  31. C Park. A Model on the Online Buying Intention with Consumer Characteristics and Product Type. Department of Management Information Systems/ Korea University, Jochiwon, Chungnam, South Korea, 2002.

  32. PA Pavlou. Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model’, International Journal of Electronic Commerce, 7(3), 2003, 101-134.

  33. F Piron. Defining impulse purchasing, Advances in Consumer Research 18, Rebecca Holman and Michael Solomon, eds., Provo, UT: Association for consumer research, 1991, 509-514.

  34. K Seiders, LL Berry, LG Gresham. Attention, retailers! How convenient is your convenience strategy?, Sloan Management Review, 41(3), 2000, 79-89.

  35. YK Seock. Analysis of clothing websites for young customer retention based on a model of customer relationship management via the internet. Unpublished doctoral dissertation, Virginia Polytechnic Institute and State University, 2003.

  36. YK Seock, LR Bailey. The influence of college students’ shopping orientations and gender differences on online information searches and purchase behaviors’, International Journal of Consumer Studies, 32, 2008, 113-121.

  37. S Shim, A Kotsiopulos. A typology of clothing shopping orientation segments among female consumers, Clothing and Textiles Research Journal, 12(1), 1993, 73-85.

  38. JK Shim, AA Quereshi, RM Siegel. The international handbook of electronic commerce. Glenlake Publishing Company. The Emerging Digital Economy, US Department of Commerce, 2000.

  39. LR Vijayasarathy, JM Jones. Intentions to shop using Internet catalogues: Exploring the effect of the product types, shopping orientations, and attitudes toward computers, Electronic Market, 10(1), 2000, 29-38.

  40. MR Ward, MT Lee. Internet shopping, consumer search, and product branding, Journal of Product and Brand Management, 9(1), 2000, 6-21.

  41. B Wolman. Dictionary of behavioral science. New York: Van Nostrand Reinhold, 1973.

  42. X Zhang, VR Prybutok, D Strutton. Modeling influences on impulse purchasing behaviors during online marketing transactions’, Journal of Marketing Theory and Practice, 15(1), 2007, 79-89.

Abstract Views: 2
PDF Views: 10487

Advanced Search

News/Events

Indira School of Bus...

Indira School of Mangement Studies PGDM, Pune Organizing Internatio...

Indira Institute of ...

Indira Institute of Management, Pune Organizing International Confe...

D. Y. Patil Internat...

D. Y. Patil International University, Akurdi-Pune Organizing Nation...

ISBM College of Engi...

ISBM College of Engineering, Pune Organizing International Conferen...

Periyar Maniammai In...

Department of Commerce Periyar Maniammai Institute of Science &...

Institute of Managem...

Vivekanand Education Society's Institute of Management Studies ...

Institute of Managem...

Deccan Education Society Institute of Management Development and Re...

S.B. Patil Institute...

Pimpri Chinchwad Education Trust's S.B. Patil Institute of Mana...

D. Y. Patil IMCAM, A...

D. Y. Patil Institute of Master of Computer Applications & Managem...

Vignana Jyothi Insti...

Vignana Jyothi Institute of Management International Conference on ...

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.