Journal Press India®

International Journal of Management Issues and Research
Vol 14 , Issue 1 , January - June 2025 | Pages: 1-20 | Research Paper

Operational Performance of Health and Wellness Centers in Meerut Division in Uttar Pradesh: A Cross-Sectional Study

Author Details ( * ) denotes Corresponding author

1. Rakesh Thakur, Research Scholar, Management, Sharda University, Gautam Buddh Nagar, Uttar Pradesh, India (2020448124.rakesh@dr.sharda.ac.in)
2. * Priti Verma, Associate Professor, Management, Sharda School of Business Studies, Gautam Buddh Nagar, Uttar Pradesh, India (priti.verma@sharda.ac.in)

This study investigates the intricate relationship between corporate governance mechanisms and firm performance using advanced statistical modeling techniques. Drawing on recent theoretical and empirical literature, the research explores how board characteristics, ownership structures, and audit quality influence financial outcomes across diverse industries and institutional contexts. Employing multiple linear regression, logistic regression, and structural equation modeling (SEM), the study models both direct and mediating effects among governance variables. Results from these models aim to provide actionable insights for corporate policymakers, investors, and boards seeking to enhance firm accountability, transparency, and long-term performance. The study underscores the importance of context-specific governance strategies and supports evidence-based decision-making in corporate strategy

Keywords

Health and Wellness Centers; Ayushman Bharat Arogya Mandir Ayushman Bharat; Primary Healthcare; Operational Performance; Uttar Pradesh

  1. Agarwal, S. & Mishra, R. (2019). Resource allocation patterns in primary healthcare facilities: Evidence from Uttar Pradesh. Indian Journal of Public Health, 63(2), 145–152.
  2. Bitton, A., Ratcliffe, H.L., Veillard, J.H., et al. (2017). Primary health care as a foundation for strengthening health systems in low-and middle-income countries. Journal of General Internal Medicine, 32(5), 566–571.
  3. Chopra, M., Munro, S., Lavis, J. N., et al. (2008). Effects of policy options for human resources for health: An analysis of systematic reviews. The Lancet, 371(9613), 668–674.
  4. Donabedian, A. (1988). The quality of care: How can it be assessed? Journal of the American Medical Association, 260(12), 1743–1748.
  5. Donabedian, A. (2005). Evaluating the quality of medical care. The Milbank Quarterly, 83(4), 691–729.
  6. Gupta, M. & Sharma, P. (2019). Accessibility patterns in rural primary healthcare: A multi-state analysis. Health Policy and Planning, 34(7), 521–530.
  7. Kaplan, R.S. & Norton, D.P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press.
  8. Kieny, M.P., Bekedam, H., Dovlo, D., et al. (2017). Strengthening health systems for universal health coverage and sustainable development. Bulletin of the World Health Organization, 95(7), 537–539.
  9. Kruk, M.E. & Freedman, L.P. (2008). Assessing health system performance in developing countries: A review of the literature. Health Policy, 85(3), 263–276.
  10. Kruk, M.E., Gage, A.D., Arsenault, C., et al. (2018). High-quality health systems in the Sustainable Development Goals era: Time for a revolution. The Lancet Global Health, 6(11), e1196–e1252.
  11. Kumar, A., Singh, B. & Patel, S. (2019). Patient satisfaction in primary healthcare settings: A comprehensive analysis. Journal of Health Management, 21(3), 387–401.
  12. Lahariya, C. (2018). ‘Ayushman Bharat’ program and universal health coverage in India. Indian Pediatrics, 55(6), 495–506.
  13. Mehta, R., Sharma, L. & Gupta, K. (2020). Quality assessment framework for Health and Wellness Centers. Indian Journal of Community Medicine, 45(4), 456–463.
  14. Ministry of Health and Family Welfare. (2013). National Health Mission: Framework for Implementation. Government of India.
  15. Ministry of Health and Family Welfare. (2018). Ayushman Bharat: Comprehensive Primary Health Care through Health and Wellness Centers. Government of India.
  16. Mishra, A., Yadav, S. & Singh, P. (2018). Healthcare delivery challenges in Uttar Pradesh: An empirical analysis. Economic and Political Weekly, 53(28), 45–52.
  17. National Health Systems Resource Centre. (2019). Operational Guidelines for Health and Wellness Centers. Ministry of Health and Family Welfare, Government of India.
  18. Pandey, V. & Gupta, R. (2020). Cross-sectional study methodologies in primary healthcare research: A review. Indian Journal of Medical Research, 151(2), 178–185.
  19. Parasuraman, A., Zeithaml, V.A. & Berry, L.L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40.
  20. Patel, N. & Kumar, D. (2020). Policy implications of Health and Wellness Center implementation in India. Health Affairs, 39(8), 1425–1433.
  21. Rajesh, M. & Priya, S. (2021). Digital health interventions and operational efficiency in primary healthcare. Digital Health, 7, 1–12.
  22. Sharma, A., Patel, R. & Singh, M. (2019). Primary healthcare evolution in India: From disease-focused to wellness-oriented approach. Lancet Global Health, 7(5), e567–e575.
  23. Sharma, D.C. (2019). India’s health and wellness centres: Realizing universal health coverage. The Lancet, 393(10184), 1804–1805.
  24. Sharma, K. & Patel, A. (2021). Impact of digital health platforms on primary healthcare delivery. Journal of Medical Internet Research, 23(4), e25847.
  25. Singh, P., Gupta, S. & Verma, A. (2018). Key performance indicators for primary healthcare facilities in India. Health Systems Research, 3(2), 89–97.
  26. Srivastava, N. & Jain, M. (2020). Community participation in Health and Wellness Centers: Evidence from northern India. Social Science & Medicine, 265, 113–124.
  27. Verma, S., Sharma, R. & Patel, K. (2018). Staffing patterns and workforce performance in primary healthcare. Human Resources for Health, 16(1), 45–58.
  28. World Health Organization. (1978). Declaration of Alma-Ata: International Conference on Primary Health Care. WHO.
  29. World Health Organization. (2000). Health system performance assessment framework. WHO.
  30. World Health Organization. (2008). Primary health care: now more than ever. World Health Report 2008. Geneva: WHO Press.
  31. Yadav, R. & Singh, A. (2019). Rural-urban disparities in healthcare delivery: The Uttar Pradesh experience. Rural and Remote Health, 19(2), 5147.
Abstract Views: 1
PDF Views: 7

Related Article

News/Events

Dr. Moonje Institute...

C.H.M.E. Society's Dr. Moonje Institute of Management and Computer...

Book Title: Convergi...

Title: Converging Horizons in Construction and the Bu...

Update: Reviewer Nam...

Dear Reviewer, Greetings!! We are pleased to inform you that your ...

💐Heartiest Congra...

JPI team extends its heartiest Congratulations to Prof. (Dr.) Thipendr...

Ramachandran Interna...

Ramachandran International Institute of Management (RIIM), Pune Org...

PCETs Pimpri Chinchw...

PCET's Pimpri Chinchwad College of Engineering and Research Org...

Institute of Managem...

Institute of Management Technology, Nagpur Organizing International...

GENDER CULTURES: Mul...

IIULM University, Milan, Italy Organizing GENDER CULTURES: Mul...

Dept. of MBA, Karnat...

Department of MBA, KLS, Gogte Institute of Technology, Belagavi Org...

Indira School of Bus...

Indira School of Mangement Studies PGDM, Pune Organizing Internatio...

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.