Published Online: June 09, 2021
Author Details
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In today’s competitive business world, education plays a key role in developing individuals to handle industry challenges. The educational system, therefore, is compelled to ensure that students are capable enough to meet industry needs of being employable. QMS (QMS) is a mechanism which generates quality indices to monitor students’ progress in meeting industry demands. Several indices are researched to determine applicability in educational institutions ranging from ranking to quality of student (Ball, 2005; Faini, Riccardo & Heimler, Alberto, 1991). This paper addresses the research gap on the process rather than the product as evinced by literature review. Grounded theory (Glaser & Strauss, 1967) is used in this research methodology while ETVX is used for processes development. Total respondents are 189 and predictive analytics is used for interpretation. Practical steps for implementation of QMS is addendum. The contribution of the study lies in introducing a new approach to outcome based quality indices. The conclusion indicates that outcome is represented in various dimensions which can be addressed by QMS.
Keywords
ETVX; Documentation; Indices; Outcome based; Process; Quality.