Journal Press India®

Personality as Predictor of Organisational Citizenship Behaviour: A Study in the Indian Information Technology Industry

Vol 5, Issue 2, July - December 2018 | Pages: 1-20 | Research Paper  

 
Article has been added to the cart.View Cart (0)
https://doi.org/10.17492/manthan.v5i2.14317


Author Details ( * ) denotes Corresponding author

1. * Ujjal Mukherjee, Assistant Professor, CMS B School, Jain University, Bengaluru, Karnataka, India (f15ujjalm@iima.ac.in)
2. Vinayak Bhat, Assistant Professor, CMS B School, Jain University, Bengaluru, Karnataka, India (vinayak_ab@cms.ac.in)

The study concentrates on the important dimensions of personality traits and their influence on organisational citizenship behaviour. 169 engineers working in the IT sector of small and medium capital companies, with two or more years of experience in the current organisation is chosen as the sample for this study. Personality traits are measured using Big-Five Inventory (BFI) developed by John, Donahue, &Kentle, 1991; Goldberg, 1992; Costa & McCrae (1992). Organisation Citizenship Behaviour was measured using the 24-item scale created by Podsakoff et al (1990). Pearson correlation, linear regression and ANOVA are used to analyse the data. The regression statistics revealed that the relationship between ‘personality traits’ and ‘organisational citizenship behaviour’ is significant. The key findings were that personality traits like extraversion, conscientiousness and agreeableness has a significant impact on organisational citizenship behaviour. The research sample was geographically limited. The study is quantitative and may be inadequate in accounting for the personal bias of respondents.

Keywords

Personality; Organisational citizenship behaviour; IT industry; Extraversion; Agreeableness; Conscientiousness; Neuroticism

  1. Barrick, M. R., Parks, L., & Mount, M. K. (2005).Self-monitoring as a moderator of the relationships between personality traits and performance. Personnel Psychology, 58(3), 745-767.
  2. Bond, M.H., Nakazato, H.S., Shiraishi, D. (1975). Universality and distinctiveness in dimensions of Japanese person perception. Journal of Cross-Cultural Psychology, 6 ,346- 355.
  3. Borman, W. C.&Motowidlo, S. J. (1993).Expanding the criterion domain to include elements of contextual performance". In N Schmidt, W C Borman, A Howard et al. (Eds.), Personnel Selection in Organisations, pp. 71-98, Jossey-Bass: San Francisco.
  4. Conley, J.J. (1985). Longitudinal stability of personality traits: A multitrait-multimethodmultioccasion analysis. Journal of Personality & Social Psychology, 49, 1266-1282.
  5. Costa, P.T. Jr., & McCrae, R.R. (1988). From catalog to classification: Murray's needs and the five-factor model. Journal of Personality & Social Psychology, 55,258-265.
  6. Costa, P T. & McCrae, R. (1992) Revised NEO Personality Inventory (NEO-PI-R) and NEO Five Factor Model (NEO-FFI) Professional manual. Odesa, FL; Psychological Assessment Center.
  7. Digman, J.M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417-440.
  8. Elanain, H. A. (2007). Relationship between personality and organisational citizenship behaviour: Does personality influence employee citizenship? International Review of Business Research Papers, 3(4), 31-43.
  9. Everest Group (2017). “Has the dream run by Indian IT ended”. Retrieved from:https://www.everestgrp.com/2017-03-sector-growth-fall-5-3-2017-deepdiveeverest -group-services-forecaster-news-38642.html/ , accessed on 20 June 2018.
  10. Farh, J.L., Podsakoff, P.M., & Organ, D.W. (1990). Accounting for organisational citizenship behaviour: Leader fairness and task scope versus satisfaction. Journal of Management, 16, 705-721.
  11. Goldberg, L. R. (1992). The development of markers for the Big-Five factor structure. Psychological Assessment, 4(1), 26-42.
  12. “HR in Digital age”. NASSCOM report (2015). Retrieved from:https://www.nasscom.in/sites/default/files/uploads/temp/HR_in_the_Digital_Age_July_2015_Secured.pdf, Accessed on 28 June 2018
  13. Hogan, J.& Holland, B. (2003).Using theory to evaluate personality and job performance relations: A socioanalytic perspective. Journal of Applied Psychology, 88(1), 100-112.
  14. Hough, L.M. (1992). The 'big five' personality variables-construct confusion: Description versus prediction. Human Performance, 5(1-2), 139-155.
  15. Hurtz, G. M.& Donovan, J. J. (2000).Personality and job performance: The big five revisited. Journal of Applied Psychology, 85(6), 869-879.
  16. IBEF report (2017). “IT and ITes in India”. Retrieved from:https://www.ibef.org/industry/information-technology-india.aspx
  17. Indian Brand Equity Foundation (2017). IT & ITeS Industry in India. Retrieved from : http://www.ibef.org/industry/information-technology-india.aspx.
  18. John, O. P., Donahue, E. M.&Kentle, R. L. (1991). The big five inventory-versions 4a and 54. University of California, Berkeley, Institute of Personality and Social Research, Berkeley, CA. pp. 555-574.
  19. Kaufman, S.B., & Smillie, L.D. (2018). Unique associations between Big Five personality aspects and multiple dimensions of well-being. Journal of Personality, 86(2), 158-172.
  20. McDougall, W. (1932).Of the words character and personality. Character Personality, I, 3-16
  21. Moorman, R.H. (1991). Relationship between organisational justice and organisational citizenship behaviours: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855.
  22. Morgeson, F. P., Reider, M. H.& Campion, M. A. (2005).Selecting individuals in team settings: The importance of social skills, personality characteristics and teamwork knowledge. Personnel Psychology, 58(3), 583-611.
  23. Motowidlo, S. J., & Van Scotter, J. R. (1994).Evidence that task performance should be distinguished from contextual performance. Journal of Applied psychology, 79(4), 475. https://doi.org/10.1037/0021-9010.79.4.475.
  24. Mount, M. K., Barrick, M. R.& Stewart, G. L. (1998). Five-factor model of personality and performance in jobs involving interpersonal interactions. Human Performance, 11(2-3), 145-166.
  25. Neuman, G.A.& Kickul, J.R. (1998).Organisational citizenship behaviours: achievement orientation and personality. Journal of Business and Psychology, 13, 263-279.
  26. Organ, D. W. (1997).Organisational citizenship behaviour: It's construct clean-up time. Human Performance, 10(2), 85-97
  27. Organ, D.& Ryan, K. (1995).A meta-analytic review of attitudinal and dispositional predictors of organisational citizenship behaviour. Personal Psychology, 48(4), 775-802.
  28. Organ, D. W. (1990).The motivational bases of organisational citizenship behaviour. In L. L. Cummings,& B. M.Staw, (Eds.), Research in Organisational Behaviour, 12, 43-72, JAI Press, Greenwich, CT.
  29. Organ, D. W. (1988). Organisational Citizenship Behaviour - The Good Soldier Syndrome. (1st ed.). Lexington, Massachusetts/Toronto: HD.C. Heath and Company H
  30. Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006).Organisational citizenship behaviour: Its nature, antecedents, and consequences. USA: Sage Publications, Inc.
  31. Podsakoff, P. M., MacKenzie, S.B., Moorman, R.H.& Fetter, R. (1990).Transformational leader behaviours and their effects on followers' trust in leader, satisfaction, and organisational citizenship behaviours. Leadership Quarterly, 1(2), 107-142.
  32. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B. & Bachrach, D. G. (2000). Organisational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.
  33. Van Scotter, J. R. & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81, 525-531.
Abstract Views: 449
PDF Views: 8

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.