Journal Press India®

GBS Impact: Journal of Multi Disciplinary Research

A Study on the Level of Customer Awareness towards Green Products in Theni District

Author Details ( * ) denotes Corresponding author

1. * K. Mayandi, Assistant Professor, Department of Commerce, Government Arts College for Women, Nilakottai, Tamil Nadu, India (drkmaayaa@gmail.com)

As global awareness of climate change has grown, companies have changed their strategies to help protect the environment by reducing the negative climate impact of their products and services. They promote products that are both energy efficient and recyclable. The market has transformed due to environmental concerns, with the creation of a new market segment focused on environmentally friendly principles. Many companies are increasingly producing environmentally friendly products and consumers are showing an increased desire to buy them. The increase in pollution and environmental damage caused by traditional manufacturing methods has necessitated the marketing of green products. Due to government restrictions and changing customer preferences globally, the majority of Indian companies have started marketing themselves as green organizations. In a country like India, where the population is so large, every consumer has the potential to reduce negative impacts on the environment by changing their buying behaviour. On the other hand, increased customer awareness of the environmental sensitivity of things is an essential part of consumers' growing responsibility in terms of consumption. Companies' sustainability information is not always clear to consumers, and their claims are sometimes unreliable. Given the lack of information about green products, this is one of the key issues. Due to a lack of understanding of how to use eco-labels on products, consumers find it difficult to distinguish between nationally/internationally recognized eco-labels and self-reported false claims made by producers. Green products are generally expensive and little known to consumers. Customers may be skeptical of the company's green marketing strategy due to misleading advertising, misrepresentation, inaccurate labeling and inconsistent performance, all of which have contributed to consumer confusion. Many customers may not be willing to pay a higher price for environmentally friendly products, which reduce business revenue. In this context, the researchers tried to see to what extent customers knew about green products in Theni district. For the study, 750 customers were selected. Only customers who use green products are included in the sample. Primary data were collected from 750 customers using an interview schedule. Secondary data were mainly collected from journals, periodicals and books. To reach a meaningful conclusion, the data obtained for the study was edited, quantified, categorized and tabulated, and analyzed. Researchers have offered a number of suggestions for expanding the market for green products.

Keywords

Green Marketing; Green Products; Environmental Sustainability; Eco-friendly Products

  1. Alwitt, L F., & Pitts, R.E. (1996). Predicting purchase intentions for an environmentally sensitive product. Journal of Consumer Psychology, 5 (1), 49-64.
  2. Dinesh Babu, R., & Natarajan, C. (2021). A study on consumer reference to organic food products in Cuddalore district. The Journal of Oriental Research Madras, XCII (1), 137-140.
  3. Lakshmipathaiah, M.G., & Natarajan, C. (2019). Buying behaviour of customers towards green products in Tumkur district. Online International Interdisciplinary Research Journal, 9 (1), 13-20.
  4. Laroche M, Bergeron, J., & Barbaro Forleo, G. (2001). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of Consumer Marketing, 18 (6), 503-520.
  5. Martin, B., & Simintiras, A. (1995). The impact of green product lines on the environment. Marketing Intelligence and Planning, 13 (4), 16-23.
  6. Natarajan, C. (2020). Perception of the customers towards green products: An empirical study. International Journal of Psychosocial Rehabilitation, 24 (8), 14457-14467.
  7. Polonsky Michael Jay (1994). Green marketing regulation in the US and Australia: The Australian checklist. Greener Management International, 5, 44-53.
  8. Vijai, C., & Natarajan, C. (2015). Customers’ awareness towards green banking products of the select commercial banks in Cuddalore district: An empirical assessment. International Journal of Management Research, 3 (10) 1-5.
Abstract Views: 1
PDF Views: 398

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.